Frequently Asked Questions

Choose your destination in the Visa Finder above, review the requirements, upload your documents and submit — our team takes it from there.

Use the Visa Finder tool with your destination, citizenship and current residence — we'll match you to the right visa type.

Yes, ClickOnVisa supports applicants living in India applying for visas to multiple destinations worldwide.

No — we're a visa assistance service, not the issuing authority. We review and submit your application correctly, but final approval is always at the discretion of the destination's embassy, consulate or immigration authority.

Requirements vary by destination and visa type. Once you select a country, we show you the exact document checklist for your case.

We check every upload for file type and size before accepting it — if it fails, you'll see exactly why (e.g. wrong format or over the size limit) so you can fix it and try again immediately.

We process payments securely through Razorpay — cards, UPI, net banking and wallets are all supported in one checkout.

Yes. Razorpay handles your card/bank details directly — we never see or store them ourselves, only the payment confirmation once it succeeds.

Visa fees are non-refundable once your application is submitted, with limited exceptions for genuine payment errors on our end. See our Refund Policy for full details.

Use the Track Application page with your reference number and the email or mobile number you applied with.

Processing time depends on the destination and visa category — estimated timelines are shown on each country's visa page.

Reach us anytime via WhatsApp, phone or email — details are available in the footer and support panel below.