Terms & Conditions

The ground rules for using ClickOnVisa — what we handle, what's on you, and what to expect around payments and approval.

Last updated August 17, 2026

Assistance, Not Guarantee

Fees Non-Refundable*

Accurate Info Required

Support If Something's Wrong

Acceptance of Terms

By using ClickOnVisa to browse destinations, submit an application, or make a payment, you agree to these terms.
If you're applying on behalf of someone else (e.g. a family member), you confirm you have their permission to submit their personal and passport information.
We may update these terms occasionally — the "Last updated" date at the top always reflects the current version.

ClickOnVisa is a visa assistance service — we review your documents, help you assemble a correct application, and submit it on your behalf.
We do not issue visas ourselves. Final approval, rejection, or additional document requests are entirely at the discretion of the relevant embassy, consulate or immigration authority for your destination.
Processing times and requirements shown on each visa page are estimates based on the destination's typical timelines — they are not a guarantee.

You're responsible for making sure the details you submit — name, passport number, travel dates, contact info — are accurate and match your actual travel documents.
Your passport must be valid for at least 6 months from your date of travel — this is a standard requirement across nearly every destination we support.
Incorrect information can lead to processing delays or outright rejection by the destination authority — this isn't something we can fix after submission.

All payments are processed securely through Razorpay — we never see or store your card, UPI or bank details directly.
Visa fees are non-refundable once your application has been submitted — the same notice shown on every visa's detail page before you apply.
Your application is only submitted after payment is confirmed — an incomplete or failed payment means your application was never sent.
See our Refund Policy for the limited situations where a refund may apply.

Don't submit false, forged, or someone else's identity documents without their authorization — this can result in your application being rejected and account access revoked.
Don't attempt to interfere with, probe, or disrupt the platform's normal operation.
Coupon codes and promotional pricing are for genuine personal use, not resale or systematic exploitation.

We work to make sure requirements and pricing shown are accurate and current, but destination-country rules can change without notice — we're not liable for changes made by an embassy or immigration authority after you've applied.
We're not responsible for losses arising from a visa application being rejected by the destination authority, provided the information we were given to work with was accurate.
We're not liable for travel disruptions, missed flights, or other consequences of visa processing times, since final timing is controlled by the destination authority, not us.